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Troubleshooting

The ProNav Angler, ProNav Angler App, and ProNav Motion Controller are the three main components that make up a full ProNav Angler System. In this section, you will find trouble shooting tips for anything from Getting Started to Troubleshooting on the water. Please select the option below that best corresponds with what you need assistance with or use our search bar on our main support page

ProNav Angler Troubleshooting

Quick Troubleshooting Tips

When troubleshooting your ProNav Angler follow the following steps:

Are you connected to the ProNav App?
The icon in the bottom left corner of the app should be blue in color. If it is gray, connect your app to the ProNav Angler and continue.

Does your ProNav/motor have power?
Make sure that your ProNav Angler shares a common ground with the trolling motor. The motor should have a test button to show battery level, if for some reason you don’t have this, check to verify that the ProNav Angler has a light in the middle of the logo.

6 Inches of Clearance!
From the base of the motor, your ProNav unit should have 6 inches of clearance. If you can’t get 6 inches of clearance contact ProNav for a head mount for the ProNav Angler

Calibrate! Calibrate! Calibrate!
Please watch the video above, if your unit has a bad calibration you will experience poor performance. Please re-calibrate your motor while on the water (away from a metal trailer or dock).

Check Connections
It seems too easy, but hey, we’re all human. Check to make sure all of your plugs are connected (foot control optional).

Still Having Issues? Search our Support Articles or Submit a Request

ProNav App Troubleshooting

The ProNav Angler App is available in the App Store and Google Play Store as a free download. Your ProNav device will use this app as the base for controlling your motor (with additional devices like a foot control or Motion Controller available). Below is a basic FAQ and Troubleshooting Guide for your ProNav App.

Quick Troubleshooting Tips

Are you connected to the ProNav Angler App?
If you look in the bottom left corner of the App you will see a connect button, if it is gray in color, click it to connect your ProNav Angler.

How do I get lake maps?
To access your Navionics lake maps, first go make sure you have the proper subscription (Navionics Boating App). Next go into your ProNav App and click “tools” then select the top option “Map Type”. This will allow you to select “Navionics” and sign in using your Navionics Username and Password.

Can I use the Trial Version of the Boating Navionics App?
No, Navionics requires your integration to be the paid version. The Navionics free trial is not compatible with the ProNav App.

Navionics iOS vs Android
Navionics has different subscriptions for iOS and Android. This means if you use an iPad and a Sumsung phone you would have to have the subscription for both iOS and Android to use both platforms. HOWEVER, if you have an Android phone and tablet or iPhone and iPad, you can use the same subscription for each device (iOS=1 subscription, Android=1 subscription)

Still Having Issues? Search our Support Articles or Submit a Request

Motion Controller Troubleshooting

The ProNav Motion Controller unlocks the power of Motion gesture controls for your ProNav Angler. For a full guide on how to use your ProNav Motion Controller, please watch the video below.

Quick Troubleshooting Tips

Is your Motion Controller paired to your GPS unit? Make sure you are connected to your GPS unit by connecting in the home page. Then to go ‘Network Settings’ in the left side menu. Make sure that your remote is paired up to your GPS unit. If it is not paired it will say “Pair Remote”.

If your connected and have performance issues, always re-calibrate the Motion Controller!
Watch the video above on how to calibrate.

Still Having Issues? Search our Support Articles or Submit a Request

Submit a Request